Log in

No account? Create an account
Previous Entry Share Next Entry
For the geekier among you:

Since joining Sprint last week, I have not been able to access the bulk of the website. I've concluded that it is a problem on my end, that for some reason the entire sprintpcs.com domain is inaccessible to me (however sprint.com is, which is useless for accessing anything). I've discovered I cannot even ping the domain. I have XP's firewall turned off, I don't seem to have any viruses or malware, and this installation of the OS is fairly new (2-3 months, tops)... so I'm stumped. I haven't had any access to another machine for testing, but I've had Welf ping the domain and she gets a reply just fine.

What else could be causing this?

  • 1
It doesn't work that way either. Calling Sprint was one of the first things I did... they could access the website with my account information from their computers just fine, then basically told me it was a problem with my computer, kthx, buh-bye.

I'm acutally trying to acess this using the internet service over my Sprint EVDO card... later today I may try accessing it from a wifi connection somewhere and see if I have any other luck.

I'll try out the anonymizing thing. I don't know why I didn't think of that before.

it very well *could* be your machine, but if it IS your machine, it's something pretty deep in the gears if telnet doesn't cause a response. the only things that can do that kind of damage are firewalls, anti-virus software, and relatively strange problems with tcp/ip configs/lmhosts :/


Here's a question... and I'm sorry, I didn't read through everything to see if this has already been answered, but how do you connect to sprint? Is this a dial-up account? What other hardware do you run on your network at home? Are you trying to connect more than one machine to this?

There are a lot of variables here...

It's on a laptop over an EVDO modem.

What are you using for DNS?

  • 1